Topx game takes your privacy seriously. This document explains in detail how we collect, use, store, and protect your personal information as a member of our platform. Your trust is our priority.
We invest in the best technology and procedures to ensure your personal information remains secure and is used responsibly.
All your personal and financial data is encrypted using 256-bit SSL technology. Every transaction and login session is protected by security layers that meet international industry standards.
Your data is stored on servers protected by strict access controls. Only authorised staff may access member personal information, and every access is logged for audit purposes.
You have full control over your personal data. Through your account panel, you can review, update, or request deletion of your data at any time in accordance with your privacy rights.
Topx game does not sell, rent, or trade your personal data to any third party for marketing purposes. Your data is used solely for purposes related to the services you use.
Our privacy policy is fully compliant with Malaysia's Personal Data Protection Act 2010 (PDPA). We ensure all our data management practices remain within the bounds of applicable law.
In the event of any security incident involving your data, we will notify you within the timeframe required by law and take the necessary remediation steps promptly.
Topx game ("we", "Platform") is an online casino entertainment service provider operating under a valid licence. We are committed to protecting the privacy of every individual who interacts with our platform, whether as a casual visitor or a registered member.
This Privacy Policy describes the types of information we collect, why we need it, how we use it, and with whom we may share it. It also outlines your rights regarding your personal data and how to contact us if you have any questions or concerns.
This document should be read together with the Terms and Conditions us. In the event of any conflict between both documents regarding data privacy, this Privacy Policy shall prevail.
We collect various categories of personal data depending on how you interact with the topx game platform. Below is a detailed explanation of the types of data we collect:
| Data Category | Example Information | Collection Method |
|---|---|---|
| Identity Data | Full name, date of birth, identification card number, selfie photo | Registration form, KYC process |
| Contact Data | Email address, phone number, residential address | Account registration, profile updates |
| Financial Data | Bank account number, transaction records, deposit and withdrawal history | Payment processing, KYC verification |
| Technical Data | IP address, device type, web browser, operating system | Automated system logs |
| Gaming Data | Game history, betting records, wins and losses | In-platform activity |
| Communication Data | Support chat records, emails sent, feedback | Interactions with the support team |
In addition to data you provide directly, we also collect data generated automatically when you use our platform. This includes information about usage patterns, pages visited, time spent on the platform, and interactions with specific features.
Topx game uses your personal data for various legitimate purposes necessary to deliver the best service to you. We do not use your data for purposes beyond what is required.
In every data processing situation, we rely on at least one valid legal basis as provided under Malaysia's Personal Data Protection Act 2010 (PDPA):
Topx game does not sell your personal data to any external party. However, there are specific situations where we need to share your data with trusted parties in order to deliver our services to you:
All third parties we work with are required to sign data confidentiality agreements and adhere to the same data security standards we uphold. We do not permit third parties to use your data for their own purposes beyond what has been contractually agreed.
Topx game employs a comprehensive range of technical and organisational measures to protect your personal data from unauthorised access, loss, destruction, or accidental disclosure.
Topx game will only retain your personal data for as long as it is needed for the stated purposes or as required by applicable law. The retention period depends on the type of data and the purpose for which it was collected.
Upon expiry of the applicable retention period, your data will be securely deleted or anonymised so that it can no longer be associated with you as an individual. Anonymised data may be retained for analytics and platform improvement purposes.
Topx game uses cookies and similar tracking technologies to enhance your experience on our platform, analyse usage patterns, and deliver relevant content.
You can manage your cookie settings through your web browser. However, disabling essential cookies may affect platform functionality. For more information on managing cookies, refer to your web browser's help guide.
As a data subject, you have certain rights regarding your personal data held by topx game. We are committed to respecting and facilitating the exercise of these rights.
You have the right to request a copy of the personal data we hold about you and to know how it is used.
You have the right to request correction of inaccurate or incomplete data via your account settings or customer support.
Under certain circumstances, you have the right to request deletion of your personal data, subject to legal retention obligations.
You may request that we restrict the processing of your data in certain circumstances as provided by law.
You have the right to receive your personal data in a structured, machine-readable format for transfer.
You have the right to object to the processing of your data for direct marketing purposes at any time, without providing a reason.
In the course of platform operations, your personal data may be processed or stored outside Malaysia by third-party service providers we engage. We ensure that any such data transfers are protected with adequate safeguards.
The measures we take to protect data during international transfers include:
The topx game platform is strictly for individuals aged 18 and above. We do not knowingly collect, store, or process personal data of children under the age of 18.
If we discover that personal data of a child has been collected without our knowledge, we will take immediate steps to delete the information and terminate the associated account. Parents or guardians who suspect their child has provided data to us are encouraged to contact us immediately.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact our Data Privacy Officer:
Topx game reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new technologies, regulatory requirements, or other legitimate reasons. Any material changes will be communicated to you via email or in-platform notification before the changes take effect.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Continued use of the platform after any amendments are published constitutes your acceptance of the updated Privacy Policy.
With industry-standard data protection and a full commitment to member privacy, you can play with peace of mind alongside more than 500,000 topx game members across Malaysia.
By registering, you agree to the Terms and Conditions and our Privacy Policy. 18+ only.